Privacy Policy for Spoil Me Vintage

Effective Date: 5 May 2024

1. Introduction

Welcome to Spoil Me Vintage (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy describes how we collect, use, and disclose your personal information in accordance with South African privacy laws, including the Protection of Personal Information Act (POPIA).

2. Contact Information

For any questions regarding this Privacy Policy or our privacy practices, please contact us at:

3. Information We Collect

We may collect and process the following personal information:

  • Contact Information: Name, email address, phone number, postal address.
  • Account Information: Username, password, and other details related to your account with us.
  • Transaction Information: Details of your purchases and transactions with us.
  • Usage Data: Information about how you use our website, products, and services, including through cookies and tracking technologies.
  • Membership and Affiliate Information: Data related to your participation in our membership and affiliate programs.
  • Social Media Information: Information from your social media profiles if you interact with us through social media platforms.
  • Analytics Data: Data collected through Google Analytics regarding your use of our website.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Products and Services: To process orders, manage your account, and deliver products and services to you.
  • To Improve Our Offerings: To understand your preferences and improve our products, services, and website.
  • Marketing and Promotions: To send you promotional materials and updates, where you have consented to receive such communications.
  • Membership and Affiliates: To manage and support our membership and affiliate programs.
  • Analytics: To analyze website usage and improve user experience through Google Analytics.
  • Compliance: To comply with legal obligations and enforce our terms and conditions.

5. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf, such as payment processors, delivery services, and marketing platforms.
  • Legal Requirements: When required by law, to comply with legal processes, or to protect our rights, property, and safety.
  • Affiliates and Partners: With affiliates and business partners for joint marketing initiatives and affiliate programs.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights

Under South African privacy laws, you have the following rights regarding your personal information:

  • Access: The right to request a copy of the personal information we hold about you.
  • Correction: The right to request correction of any inaccurate or incomplete information.
  • Deletion: The right to request the deletion of your personal information, subject to certain legal obligations.
  • Objection: The right to object to the processing of your personal information for certain purposes.
  • Withdrawal of Consent: The right to withdraw consent at any time, where processing is based on your consent.

To exercise these rights, please contact us using the details provided above.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control the use of cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

10. Governing Law

This Privacy Policy is governed by the laws of South Africa. Any disputes arising from or relating to this Privacy Policy will be subject to the jurisdiction of the South African courts.

11. Complaints

If you have any complaints about how we handle your personal information, please contact us using the details provided above. You also have the right to lodge a complaint with the Information Regulator in South Africa.

Information Regulator Contact Details:

Thank you for trusting Spoil Me Vintage with your personal information. We are committed to protecting your privacy and ensuring that your personal information is handled with care.